The first thing you should do is lock your card from the Card screen. Nationwide’s line on events appears to be that it is their SEPA payment processing, handled by Germany’s Commerzbank who have been associated with a company-wide policy of refusing to deal with transactions related to Bitcoin and cryptocurrency. If you aren't sure of a transaction, we would suggest you look back through your statement to see if you have paid money to the same person/retailer before. Don’t recognize a PayPal transaction? Pending transactions. Check with the user who keyed or approved the payment to see if they can clarify the details of the payment. PayPal should have flagged this transaction. Contact the merchant for more details. I don’t recognise a transaction. First rule out transactions you don’t recognise by checking: Was the purchase made by any other cardholder authorised to operate on the account? If you don’t recognise a transaction that’s showing as ‘pending’ in your Barclays Mobile Banking or Online Banking, under Visa’s regulations, we won’t be able to investigate it until it has been made and appears in your account activity. Could the business be trading under a different name? Don't recognise a transaction? Protect yourself from fraud Protect yourself from fraud If you don’t recognise a pending transaction below are a few scenarios that may explain why. Often, unrecognized transactions turn out to be legitimate transactions that aren't labelled or posted in an expected way. If you don't recognise a transaction on your statement, you should log into Barclaycard online servicing, view your transactions and click on the one you don't recognise for more detail. We are available 24/7. https://nab.co/2scB1Sf Don't recognise a transaction? Don’t recognise or notice a suspicious payment? Answer. Topics. In the Menu under Lili Card Settings, switch “Transactions are allowed” to off. We’re here to help. If you do not recognize a transaction in your Lili account , we ask that you temporarily freeze your card to avoid any other fraudulent transactions to post on the account: 1. 2. Feel in control every day. I don't recognise a transaction on my credit card statement, what can I do? Then contact us. Find out more detailed information on your local purchases in the NAB app. Note: If you are unable to find the merchant in this list it may also be worth searching the company online to see if you recognise the business. This will automatically decline any future transactions until we get to the bottom of what’s going on. Or, you can use the list of common retailers . Next, we recommend you disable your Visa® card. Adrian Flux Insurance. Check this by looking at a specific transaction in more detail and Google search the name you see listed. Common Retailers Calls may be recorded. PayPal’s fraud detection systems aren’t nearly as robust as your bank’s. If you don't recognise a transaction, have been charges twice for something , or not received and order or service you have paid for, we recommend you. Alternatively a quick internet search can help. First, don’t panic. But we can give you some scenarios where you might come across a transaction you don’t recognise. If I cross a state line and buy gas, my credit card alerts me. Login to your Lili app. When was the last time that you used your Ring? We’re dealing with far more queries than usual at the moment so it may take our team longer to respond. A number of online retailers (such as iTunes or Zaavi) run test transactions to check whether a card is valid, usually for £1. Open the pages that feel most relevant to the issue you’re facing. If you still don’t recognise the transaction you’ll need to call us on: Credit Cards: 0345 944 4555 ( +44 1733 573 189 from outside the UK). There is a transaction I don’t recognise on my child’s gohenry statement. You should also check that no one else with access to your account has made the payment. First, consider the following points: Did you lend your card to another person? If you don't recognize a transaction, there are several ways to proceed. If you don't recognise a payment that's been made from one of your accounts via Bankline, firstly check the payment details and who the payment was made by. If you don't recognize a transaction, there are several ways to proceed. I don’t recognise the company name in my feed? Motor & home insurance specialist. All About Prizes. This transaction is from one of your third-party accounts, so we only have some of the details. (e.g., taxi, parking, etc.) Tips to help identify unfamiliar transactions: Review your receipts? I don’t recognise a transaction. It doesn’t match your normal purchase patterns. PayPal doesn’t bat an eye. Debit card transactions may appear under a different name to the shop they were purchased in, which can sometimes cause confusion. Most of the time unfamiliar transactions turn out to be just a misunderstanding or the merchant using a strange name in the transaction details. If you want to dispute a transaction we recommend you contact the retailer and attempt to resolve the issue with them directly. Here’s what to do. Pending transactions may not be displayed on the date the transaction was originally processed. Common trading names. If you see a transaction that you don't recognise, we suggest you: Freeze your card immediately; Contact us at support@pleo.io or use the in-app chat function; Forward screenshots and any other details of the transaction(s) to us, so we can look into it for you. I don't recognise a transaction; If you recognise a transaction but want to dispute it, you'll find everything you need to know here. In case you don't recognise a transaction, please follow these steps: Sometimes the merchant name shown on your statement may appear slightly different to the actual merchant you purchased from. I recognise a transaction, but want to question it I recognise a transaction, but want to question it. Often, unrecognized transactions turn out to be legitimate transactions that aren't labelled or posted in an expected way. At the time and date of the transaction in question, can you remember where you were? Registered name is … Description. For more support on transactions you don’t recognise, we’ve brought together a list of helpful guides and tools. Help with a card transaction. The date and merchant name on the transaction you don’t recognise (you can find this on Online Banking, the Mobile App or your paper statement) If you believe you’ve been a victim of fraud, contact us immediately on 0345 366 1281. If you don’t recognise this transaction, it could be because it’s for. Then check to see if you recognise the location where it was made. Let’s take a look at the possibilities. 15 November 2020 22:02; Updated; Should you see a transaction that you do not recognise, please consider the following: Are you in possession of your Ring now? Ask a question. Could it be a transaction carried out on an earlier date, but charged later by the merchant? Common trading names. Want to dispute a transaction? How do I query a Visa debit card transaction? What do I do if I don't recognize a transaction? If you have a joint account, or you have an additional cardholder on your account, check if the transaction was made by them. Merchants can often appear under different trading names, so it might be difficult to recognise a transaction straight away when it appears on your statement. Could the business be trading under a different name? Simply tell Cora you don't recognise a transaction and she will ask you to copy and paste the full name of the retailer from your account into the chat window. Don't recognise a paypal payment from my account I see a payment of £8.00 to ITV in October, yet I have not and would have no reason to make a payment to ITV. List of common company trading names Trading name Description or public name 121money.com An online credit broker that links customers with loan companies 247Moneybox Payday/short-term loan company. I don't recognise a card transaction, what should I do? Check this by looking at a specific transaction in more detail and Google search the name you see listed. Look out for additional charges Some retailers, such as hotels, taxis, airlines or hire cars, can add additional surcharges. If there's another type of payment on your account that you don't recognise, for example a Faster Payment, please contact us on 0345 08 08 500 . Main content of page below. Sorry for any inconvenience and thank you for your patience. What should I do if I see a transaction I don't recognize on my National Bank Mastercard statement? As you noted, you’ve never sent euros to anyone. Overview; Common trading names; Frequently asked questions ; Overview. I don't recognise a transaction on my account? You can search the retailer name quoted on your statement using a search engine such as Google or Bing. We’ve put together a list of common trading names, which you can use if there’s a … LLOYDS Bank is used by millions of people for their every day and more momentous financial affairs. Trading Name. List of retailers A - C Trading Name. There's no description of the charge either, which is why I do not like using Pay Pal we have no idea what we're being charged for and have once again closed my account. Description. The Coinbase website has announced that they will no longer be accepting deposits from Nationwide Bank. Current Accounts: 0345 720 3040 ( … Merchants sometimes appear under different trading names when it appears on your feed and statement. But many Britons are now being targeted by a new and dangerous scam. Log into, or register for Barclaycard online servicing. Alternatively you can check our list of common retailers (opens in a new window) to help confirm if the transaction is genuine. I don't recognise a transaction. This is because there isn’t enough available information for an investigation while a transaction is pending. Simply tell Cora you don't recognise a transaction and she will ask you to copy and paste the full name of the retailer from your account into the chat window. If the transaction you don't recognise was made in a foreign currency, the final amount could be different to the amount at the time of purchase. First rule out transactions you don’t recognise by checking: Was the purchase made by any other cardholder authorised to operate on the account? With our Mobile Banking app, you can see extra information about your card payments and purchases, such as where they were made. If you still don’t recognise the transaction you’ll need to call us on: Credit Cards: 0345 606 2172 (+44 1702 278 272 from outside the UK). It’s worth checking: This list of popular merchants and the names they trade under. There can be a number of explanations for a transaction that you might not immediately recognise and we’ve added the most common ones here, please check these before reporting it as fraud. Some businesses have more than one name, so you might not recognise the company when it appears on your statement.
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