We are first for breaking news about everything to do with Brittany Ferries. Brittany Ferries Freight. Herzlich willkommen in Großbritannien, Irland und Spanien mit Brittany Ferries It's insulting to have to put up with such poor service. Autoplay is paused. Cancelled ferry due to Covid-19 travel restrictions and Brittany Ferries refused to offer a credit note or refund. Wonderful ships and great staff! Recent Searches . Please note: prices rise as space becomes less available. Staff (except mono-syllable deckhands) very efficient and friendly. I too had my sailing cancelled and incurred costs. I did make contact with Customer Services on a couple of occasions, one was to ask some questions about Pet Friendly cabins and another was to give some feedback on the voyage. From late March to May, the company has been carrying only essential freight. They have got the system operating like clockwork. Likewise, breakfast at £13 is ideal as a leisurely start to the day where juice, salmon, cheese, cold meats, various breads, cereals and extensive cooked options are available. Easy loading on board with the crew tying down the bikes, safely and securely, using pillows to protect the machines from the straps. Review of Brittany Ferries. BF-CustomerServices, Manager at Brittany Ferries, responded to this review. 50,000 passengers hit as Brittany Ferries' Channel route is suspended. I hope that the ferry is better run than the web site. Thanks also to drivers, carrying cargos such as fresh food and … I am a new member of Club Voyage and joined after making a telephone reservation and learning I could save 30% on my booking. Freight. Its personnel are helpful, pleasant, and efficient -- evidenced in all areas of service, particularly the waitstaff in the cafeteria. Any inconvenience/difficulty boarding or leaving the ferry happened in Portsmouth, and was caused exclusively by a lack of attention to passenger needs on the part of the Portsmouth Port Authority. Review tags are currently only available for English language reviews. This was just about tolerable on a mild spring evening but I would not like to be left standing that long in the rain more thought is needed towards motorcyclists i.e. As I intend to travel several times a year, the cost of membership would be easily offset with two return trips. Brittany Seas Ships was created by French ferries enthusiasts Antoine H. and Loïc P. under the name Transports Marins Bretons. Live entertainment suitable for adults and children, the cinema (£6.50) showing the latest films, swimming pool, shops and the Spa all help to pass the time, if sitting on the deck using the free WiFi and soaking up the sun is not to your liking. Ferries. The shower room had been flooded with debris still present on floor and over spilt into the cabin. Reviewed December 16, 2018 via mobile. Ok, COVID-19... Another very smooth and trouble free crossing ( prior to Covid-19). I would suggest you book a cabin and take the overnight crossing, as you are fresh and ready to go first thing in france. Ferry As from Monday 29 June, Brittany Ferries will resume limited passenger services, initially operated by five of its vessels. Brittany Ferries would like to thank all crew for adapting quickly and professionally to many new procedures. more. Very tidy boat despite having limited facilities. The best choice of routes and destinations; State of the art vessels with unrivalled punctuality; Individual and corporate enquiries handled by our dedicated team; From small vans to the largest of abnormal loads; For Reservations +44 … Accommodation on board Connemara. Arrival at Portsmouth on time and clear disembarkation instructions. Welcome to Brittany Ferries Take your pick from the widest choice of routes linking the UK and Ireland to France and Spain plus a great range of holiday accommodation. We particularly liked Susie the seal and her friend and the amazing pianist. Tried the UK site, but they don't even list the Irish connections! Up Next. The next booking they could give me they said was 10th December - there were no pet friendly cabins before that. Tens of thousands of Brittany Ferries customers have had their bookings cancelled after the firm announced it is laying up two ships, reducing trips and suspending its Portsmouth to Saint-Malo route. Reviewed 11 April 2019 via mobile. You're signed out. There are toilets an enquiry desk and a vending machine. Whilst it's possible to take the immediate return sailing to Portsmouth, Santander offers a range of accommodation for all budgets and spending a couple of nights there before taking the return crossing to Plymouth makes this a very enjoyable and interesting mini-cruise. Interior cabins are relatively small but adequate. No complaints ! Brittany Ferries says regular reviews of the Government's new "traffic light" system are needed after its two key destinations of France and Spain … Owing to sea conditions there was a three hour delay for our departure most of which was spent in the open after check in. Self-service restaurant on board the Connemara. All in all a pleasant enough experience and hopefully the ‘teething issues’ will be sorted and attention to detail improved as the crew feedback the issues and get into the routine of the ship. Brittany Ferries operates the Pont-Aven vessel between Cork and Roscoff in northern France. You can upgrade your cabin on board and the price should be the same as through the website.Kind regardsJaneCustomer ServicesBrittany Ferries, We have used the Portsmouth / Plymouth to Santander route several times, most recently this September. Review of Brittany Ferries. The situation is being reviewed daily. ” Posted 9 months ago Anonymous “ Brittany Ferries does not communicate with their costumers. as the crossings tend to be longer the often supply entertainment for children and adults. We have always found the ship to offer comfortable cabins and a good range of food at reasonable prices - but boarding / disembarking as a foot passenger for the first time seemed MUCH less well organised than when you take your car, This is the version of our website addressed to speakers of in . Dear 'Martin H', It's really lovely to read your positive review, thank you for your kind words. Having sailed with Brittany Ferries for the last 30+ years, I can honestly say that I've not sailed with a better company. It is always a pleasure to travel with Brittany Ferries as the ship (Pont Aven) is spotless and the staff welcoming, polite and efficient. Brittany Ferries to resume passenger services. Once on board, enjoy high levels of service and comfort, whilst we take you closer to your destination. Whether you choose to sleep away the miles overnight, or enjoy comfort and privacy during a day crossing (when cabins are at a reduced rate) our range of on board accommodation offers the perfect haven. Owing to sea conditions there was a three hour delay for our departure most of which was spent in the open after check in. Good food, great entertainment... Waste water appeared from the floor drain throughout voyage and the carpet had not been cleaned with broken biscuits obviously trodden in by a previous occupant. When I was able to raise the room issues with staff I was informed that no other window cabins were available despite the fact I could see into window cabins in 6b section which appeared unoccupied, as an acceptable compromise we were given keys to a nearby inside cabin where we could use the shower etc.I also noted at one point apparent blood and spillage near the Cafè bar about 3pm which had still not been cleaned by 4pm despite crew being aware of it.With regard to Santander, leaving the ship was straightforward although signage for the town is vague and we ended up following other traffic for a tour of the harbour before coming out at the motorway instead.The real bonus here is that on the return leg, after initial check in we had a much better experience with a shop and cafe similar to good motorway services then when called to return to our motorcycle we were directed into shade whilst waiting to join the ship.Our cabin on the return route was much cleaner and quite comfortable.Economie does not mean the fares are cheap compared with Irish Ferries Epsilon, DFDS and Stena they are all much the same except of course they don’t do this route. I received a call from Brittany Ferries while driving for 3 or 4 hours to say the sailing for tomorrow had been cancelled due to bad weather. Ask mark1234cooper about Brittany Ferries, Cap Finistere Santander to Portsmouth 26 May 2018, Hotels near St. Budeaux Ferry Road Station, Hotels near St Budeaux Ferry Road Station, Hotels near St. Budeaux Victoria Road Station, Hotels near St Budeaux Victoria Road Station, Conference & Convention Centres in Plymouth, Plymouth Gin Distillery: Tickets & Tours, Guided walking tour of the Barbican and Hoe. Brittany Ferries says it’s because of the configuration of the Connemara and its limited number of cabins. Travel Alerts; My Account; Customer Service; United Kingdom. There's nothing better than arriving at your destination fully refreshed for the journey ahead. She takes her name from a famous Irish region located in Galway. A few silly people started engines way before it was time to move but I noted the ships car fumes extraction system was running well in advance of arrival. There are toilets an enquiry desk and a vending machine. I WILL NEVER TRAVEL WITH THIS COMPANY AGAIN. There are toilets an enquiry desk and a vending machine. I would hope this is a genuine situation. BF-CustomerServices, Manager at Brittany Ferries, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Ok, COVID-19... And our complaint is pretty minor compared to those I've read on this review site - shame on you Brittany Ferries. read more, They cancelled my ferry and then asked me to pay more money for a different date and with a... This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Figures were expected to exceed 100,00 pets carried in 2019, more than doubling in the 50,500 pets carried in 2012. Cabins are well designed and sufficiently clean (we're not talking about hospital wards here, folks). Owing to sea conditions there was a three hour delay for our departure most of which was spent in the open after check in. Review of Brittany Ferries. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Brittany Ferries offers this no-frills but yet comfortable throughout ship travelling from Portsmouth to both Santander and Le Havre. There are toilets an enquiry desk and a vending machine. Slept well (room 8231) and the seas were lovely and calm. Ferries. There are other cabins - … Upon arrival we found Cork terminal clean with a large open area which is currently under used. I sailed a couple of times during the pandemic and felt that process and comfort were as excellent as they could be given the situation. Reviewed 1 June 2018. Sent to disclaimer page every time. Dear 'maindoor', I am sorry to hear that you were having trouble booking online, I can appreciate that this must have been frustrating. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. All measures are already well practised. MV Connemara is a RORO passenger and freight ferry registered under the Greek flag of registry, currently on charter to Brittany Ferries from Stena RoRo. Self-service meals on board the Connemara. By Thomas Brent. Tried to reserve a round trip on the French site from Roscoff to Cork on May 29, 2218. I hope that something can be tweaked in time as the route is not just a great connection route for families and tourists in cars but would also be fantastic for cyclists and Camino de Santiago walkers from Ireland. Wir bringen Sie auf unseren komfortablen Schiffen von Frankreich schnell und bequem zu ausgewählten, perfekt gelegenen Häfen an der Südküste Englands und nach Irland. On that point I witnessed a cleaner and a maintenance person attempting to make a functional Hoover out of parts from three defective ones, kudos for their effort. Calling them was an option, but they charge for the call. Lack of professionalism, caused financial distress and moral damage for the whole family. Everything OK until the last page of customer information, then no way to fill in fields. And you can lose yourself in the sweet music of the piano bar -- request Cole Porter's "Night and Day," then close your eyes. Review of Brittany Ferries. I've passed on your comments regarding Customer Services and I'm sure Dawn and her managers were especially happy to read them.Thank you for travelling with us and I hope we can look forward to welcoming you on board again soon.Kind regardsJaneCustomer ServicesBrittany Ferries. Review tags are currently only available for English language reviews. Connemara is a RoPax vessel operated by Brittany Ferries on its Economie routes linking Cork (Ringaskiddy) to Roscoff and Santander. When one considers the price we then pay for a cabin and compare it to the hotel rooms we stayed in onshore with breakfast included we did feel Brittany Ferries are just out for every penny they can get from contained customers.There is a small shop onboard but during our voyages had nothing would have interested me. is it cheaper on board? There is quite a walk from the escalator to the key booth but for the most part quick key distribution and helpful staff got us to our cabin without fuss.Others were not so fortunate and some cabins had to be changed as they were not habitable, apparently due to the rough crossing.. Our cabin was noticeably unclean. 26 August 2020. It is also possible to mix and match routes and sailings with our cruise ferry … There is just the one restaurant on board which is similar to a good quality works canteen but well over priced for what you experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. the food is exceptional and unrushed. and a swimming pool on some ships. The cabin was clean and well prepared, a great shower which is better then so many hotels I have stayed in, room was perfect temperature thanks to cabin temp control. Dear 'Toby B', Thank you for your review, it's really fantastic to read that you made travelling on Pont-Aven part of your adventure! The ferry is set to depart Cork at 10pm tonight, while a return voyage will depart Roscoff at 6pm on Saturday. We had some food at the Cafe on 10th floor - Croque Monsieur perfect as French staff and chefs. Reviewed 1 June 2018. Brittany Ferries is the trading name of Bretagne Angleterre Irlande SA (BAI), a French passenger shipping company that operates a fleet of ferries and cruise ferries between France, the United Kingdom, Ireland, and Spain, and directly between the United Kingdom and Spain.Brittany Ferries is the leading maritime carrier across the Bay of Biscay, Western Channel and Central Channel and … It's worth booking for a table in La Flora restaurant and whilst the buffet at £27 may seem expensive, the range and quality of the food is impressive. Connemara is the first vessel of the company to be named after a region which is not located in France. Same problem, but not very time. Both outward and return sailings were on-time and embarkation and disembarkation went smoothly. Since 2012, Brittany Ferries has reported a surge in the number of pet travellers. The vessel was launched in 2007 and currently operates on the Ireland-France ferry … Restaurant food edible despite canteen choice. A special thanks to Dawn who responded quickly and professionally and a real asset to Brittany Ferries - take a bow ! With regard to the Connemara itself there are no lifts but there is an escalator from the lower car deck, the obvious problem, more noticeable going down, is that people congregate at the end and there was a build up of people piling into each other. Upon arrival we found Cork terminal clean with a large open area which is currently under used. It was initially only a Facebook Page dedicated to the ferry companies that serves Brittany, and therefore it is dedicated to Brittany Ferries, Condor Ferries and Irish Ferries. It also uses its Connemara vessel to operate a service between Cork and Santander in … Recommended experiences in and around Santander, Sacred & Religious Sites, Historic Sites, Monuments & Statues. The Duty Free shop is attractive and offers a fine selection of products -- no more expensive than the duty-free at Heathrow (which I visited a week later). Categories: Connemara; Date … if bikers are to be loaded last they should be directed to wait within the terminal building until called forward through check in and then directly on to the ship.Whilst there was a kiosk and portacabin toilets beyond the check in point there is no comfortable seating or shelter at motorcycle waiting lanes as was available at Santander. Brittany Ferries provides an all-around excellent experience. Upon arrival we found Cork terminal clean with a large open area which is currently under used. Mini Cruise. Upon arrival we found Cork terminal clean with a large open area which is currently under used. All in all I give them 5 stars and will not hesitate to sail with them again. Unfortunately there were no sightings of whales or dolphins on this trip, but the wildlife spotters were constantly in evidence. MONT ST. MICHEL, CAP FINISTERE and KERRY remained in service during the lockdowns, carrying freight only, and will be joined by flagship PONT-AVEN and ARMORIQUE as from next week. Dear 'Timski4u', It's great to read your kind and comprehensive review of your sailings to and from Santander on board Pont-Aven. Friendly staff. I have contacted our web team and they have confirmed that there was a technical issue with a script on that page which hadn’t been implemented correctly. I have looked at the weather forecast and am wondering where the bad weather actually is? It sounds as though you really enjoyed your trips with us and I hope we can welcome you on board again soon.Kind regardsJaneCustomer ServicesBrittany Ferries. Firstly, they claimed we should have travelled (breaking the law), then we should have amended to a later date. This has now been rectified. This has allowed it to implement, practise and fine-tune measures on board working with lorry drivers. Brittany Ferries Pet Volumes. I'm writing this as I can't wait to book again once restrictions ease. The ship handles well in poor weather and the 'current location' map is useful, even if some passengers seem to have no geographical knowledge of where they are...or where they have been! Dear 'm h', It's lovely to read that you're about to embark on your third trip to Santander with us. It’s a pity that BF are not concerned about the... I'm pleased that the whole trip seemed to go smoothly. Nearly always on time. From 2007 to 2010, she was operated by Balearia as Borja, then between 2010 and 2011 as Baltic Amber for AVE Lines and then DFDS Seaways, before subsequently spending 4 … Many people have moaned about them during the whole pandemic, … Read more Pet-friendly 4 berth/ large 2 berth inside cabin on Connemara In the meantime, Brittany Ferries are diverting the Connemara ferry, which normally travels to Santander this weekend. Owing to sea conditions there was a three hour delay for our departure most of which was spent in the open after check in. Dear 'Kwieca',Thank you for your review, I'm pleased to hear that you enjoyed travelling with us and I hope we can welcome you on board for another sailing soon.Kind regardsJaneCustomer ServicesBrittany Ferries, This is just the best way to travel to france. I travel by Ferry as my dog is part of the family and at 18kg he is too large for air travel. There are toilets an enquiry desk and a vending machine. read more. Switched from Crome to Safari. Our 4 berth/ large 2 berth outside cabins on board Connemara have bunk-style beds and ensuite facilities. About to do our third visit to Santander, previously food was excellent, staff always courteous and interested, cabins always spotless, Wi Fi iffy, could be better. - OR - Track Another Cruise Ship. Just wondering if anyone has upgraded their cabin whilst on board as opposed to through the web site? Train and Ferry. Brittany Ferries. Nice cosy cabins and diverting activities like the hilarious dog show. 360 talking about this. Poole is a restricted port and the Visentini class, of which CONNEMARA is a member, are the largest ferries to operate from the port to date. Came back from Roscoff (2 April) to Cork. The boarding was smooth and efficient as was moving our dog to his pre-assigned kennel and our occupancy of a 4 berth cabin for the two of us. MS Connemara ferry is a Ro-Ro passenger vessel operated by the French company BRITTANY FERRIES. i have extensively used all the ferry operators and although not may be the cheapest they offer a level of service rude p and o could only dream of. A smooth exit, once again super efficient. Review of Brittany Ferries. read more, Another very smooth and trouble free crossing ( prior to Covid-19). Connemara ferry deck plan review at CruiseMapper provides newest cruise deck plans (2021-2022-2023 valid floor layouts of the vessel) extracted from the officially issued by BRITTANY FERRIES (Ferries) deckplan pdf (printable version). I too had my sailing cancelled and incurred costs. Thousands of Brittany Ferries customers are facing holiday disruption with the company's flagship Pont-Aven ferry now out of action until June 14. Finally bought tickets, but it took an hour of my time. If playback doesn't begin shortly, try restarting your device. Thanks for choosing us and hopefully we can see you on board again soon.Kind regardsJaneCustomer ServicesBrittany Ferries. The live ship tracker below will display Connemara's current position, recent track, speed, course, next port destination and more. We booked a return sailing with a Deluxe 4 Berth Outside cabin on the 16.45 sailing. more, This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Recommended experiences in and around Plymouth. Read our Normandie ferry review and find out what it’s like onboard with our Brittany Ferries Normandie ship guide. No-frills Brittany Ferries économie offers simple yet comfortable service; Self-service restaurant; Café/bar; Small shopping boutique; Public seating lounge; En-suite cabins; On board services and facilities are limited compared with our cruise ferries but the service is ideal for those who appreciate no-frills value when travelling to France or Spain. Cancel. Upon arrival we found Cork terminal clean with a large open area which is currently under used. Recent Searches. 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