In all we are down about £30,000. It was I have occasionally spoken the code instead but it has not always understood, repeating it back after speaking and asking me to confirm would be better, but all in all I find this one of the easiest and most convenient two-factor schemes I have come across. They are an absolute disgrace, not fit to operate in the industry. The building society increased the rate on its the Limited Access ISA last week, with this account offering the same rate and taking the same top spot in the easy access ISA chart. My husband has recently passed away and I'm trying to deal with his estate. Mortgage Intermediary Advisor (Current Employee) - Coventry - 9 March 2015 Coventry Building Society is a great place to work with plenty of career opportunities, I would recommend it to anybody. Some are only open to existing customers, while other accounts are open to all. Coventry Building Society states a person must be aged 16 or over to open this kind of account. It includes a number of regular savings accounts. All rights reserved. Our algorithm gave the review of coventrybuildingsociety.co.uk this score. Signing Up for an account online not clear enough. I have recently opened an easy access saver which gives one of the best interest rates out there. It features building societies in Coventry , Bedworth and Coventry City Centre, who offer savings accounts and mortgages. Trying to access a new Internet Account proved very long winded and in the end I gave up and withdrew funds except for bonds. How much could I borrow from Coventry Building Society? Both Online and Branch Services claim this isn't the case, they say I now have to wait 3 years to the maturity date (there is money in there) or even worse close the account at a loss of 180 days interest. Building Societies Coventry - Welcome to the directory of Coventry building societies. The latter includes the Regular Saver [5] by Coventry Building Society. Worst online login experience I've had (and I have accounts with several providers, all of which I manage through online banking and never had issues). Get through to the call centre with ease, with helpful and knowledgeable staff. Coventry/Godiva couldn't care less and have just thrown us under the bus. Test Had a very small balance in a dormant account so called to close this account. Each month, a person can pay in what they like, up to a maximum of £500. Terrible, faffy, unreliable online service. Definitely would not recommend this company for something as important as a mortgage. The scheme pays out up to £85,000 per pe… All rights reserved - In the 21st century this has to be the most incompetant building society ever. A mutual, it puts the customer first with maximum flexibility. An absolute disgrace to the industry. Easy to set up online. The debit card can no longer be used for purchases and can only be used to withdraw from cash machines. Coventry Building Society Response Senior Manager - Talent Aquisition & On-boarding I was concerned to read your review as the wellbeing and happiness of employees is a huge focus for the Society, particularly in the Contact Centre which has extremely high employee engagement ratings. They are an absolute disgrace, not fit to operate in the industry. Stuck in a time warp! I've just opened an ISA with Coventry BS but I have not been able to get past the login process yet. not sure I can be bothered frankly. A phone call for every online banking access. Electronic transfer - when your account is open you can ask your bank or building society to transfer money directly into your account as and when you want. Feel like closing the account. The only reason I am leaving is to relocate to another part of the country. I chose a mortgage from the Coventry having had good mortgage experiences with small building societies in the past, unfortunately this experience really could not have been worse!Having been accepted in principle for a mortgage, my solicitor advised me that the Coventry would only correspond by post! - even then on one occasion sending the reply by 2nd class post. I do not trust them and believe they hold on to your money to benefit themselves. Coventry Building Society has launched a new highly competitive regular savings account today offering a rate of 2.5% AER for the first 12 months. M King, tried to open an account online - the normal way to do it nowadays. Seriously? Coventry Building Society. Read employee reviews and ratings on Glassdoor to decide if Coventry Building Society is right for you. Besides, you can also read Coventry Building Society review and find out how to login to its online banking. This week is mental health awareness week. Coventry Building Society appears to be the 2 nd-largest building society in the United Kingdom, beaten only by Nationwide Building Society. A free inside look at company reviews and salaries posted anonymously by employees. Do not recommend, don't waste your time and money with them. I have had accounts with the Coventry for many years, but signed up for an account online (an ISA) that was a fixed rate in February 2021, they kept bombarding me with letters saying I had 2 weeks to pay in or it would be frozen for 3 years when upon checking, that wasn't correct. A free inside look at Coventry Building Society salary trends based on 280 salaries wages for 190 jobs at Coventry Building Society. In the 21st century this has to be the most incompetant building... Read more. Please avoid them if you value your sanity, … How would you rate Coventry Building Society? I avoid phone calls (99% scam calls anyway) and forward any call to nirvana (people older than 4yrs can read and write). Opened Junior Isa for both my children, they have the best rates and they are a company I trust. In September 2020, the average rate on a two-year fixed-rate mortgage from Coventry Building Society was 2.47%, compared to the overall market average of 2.33%. Generally happy with them.... rates competitive for existing customers, online banking very easy to use. I now have a mortgage with another building society without any problems. I operate online Savings accounts - with other building societies too - and find Coventry Building Society is by far the easiest to use and most efficient. Coventry Building Society is absolute rubbish. Not agile and so many 'hoops' to get through that I gave up and have sadly closed my account. 1 star is 1 too many. It is a member of the Building Societies Association.The society has 1.5m saver-members and a … Find contact details and reviews of your nearest building society in Coventry and add your own review. ReviewMaster - The #1 platform for consumer reviews. Always kept informed - good rates - no harrassing!! I have my own account with the Coventry, but once this has all been resolved, I'll definitely be having a re-think about where to put my own savings! Principal Office: Economic House, PO Box 9, High Street, Coventry CV1 5QN. Privacy Policy. This website uses cookies to help enhance your user experience. Staff available to talk with on the phone for help and guidance if required. Worst mortgage provider, when you make a complaint online they insist to talk to you and when you call you hold for hours and hours. The whole process has been painful and even when highlighting how urgent things were, we found the underwriters requesting further steps, even when I had spent over £1,000 on surveys independently. This is a role model to all organisations of how telephone customer service should be done. Our ratings let you know which financial companies treat their customers fairly, and which need to … Friendly & very easy to get through to on phone - good if not great rates but talking to real people who are happy to help makes the difference. Whilst my view of the corporate side of Coventry Building Society is very low due to their reduction in interest rates in January, the service that I have received from Georgia in Customer Relations has been superb and exceeded my expectations. I very rarely post reviews but I would not wish for other people to go through such a process with the Coventry until things improve, moving house can be stressful enough as it is but it is made all the more difficult with a lender who is stuck in the dark ages, showing no urgency around customer requirements. I work in IT and remotely log onto client servers every day but I have never encountered anything like the byzantine complexity of their login process. The complaints process was simply the Coventry coming back to explain how they had done everything in accordance with their own guidelines and nobody has shown any urgency throughout the process. (1 year fixed, maximum 500 Pounds/month) is still below the inflation rate, but well, times are lousy for daylight robbed savers. Principal Office: Economic House, PO Box 9, High Street, Coventry CV1 5QN. Coventry are unable to explain why I havn't received my web id. We have based this rating on the data we were able to collect about the site on the internet such as the country in which the website is hosted, if an SSL certificate is used and reviews found on other websites. I have recently opened an easy access saver which gives one of the best interest rates … Cheap rates speak for themselves, but Coventry also provides superb customer experience and the best complaints handling I've ever experienced, Great staff at our local Coventry Building Society - patient and helpful. Principal Office: Economic House, PO Box 9, High Street, Coventry CV1 5QN. Easy to open a saving account on line and manage it on line. Coventry Building Society was founded in 1884.It offers a variety of savings accounts and mortgages.Their headquarters are based in Coventry, UK. Their requirements are out of date. Dear Member I joined the Board as Chair immediately after attending the Society’s Annual General Meeting on 26 April 2018. (1) It was awarded Best Lender Website in the 2017 What Mortgage Awards and Best Offset Mortgage Lender in the 2016 What Mortgage Awards. No remorse, no compromise, no consideration for their customer. They feel they are doing you a favour not providing a service. All that happens is that they send you an envelope of paper which took so long to arrive I had forgotten that I had made the application. The Coventry Building Society is a building society based in Coventry, England.It is the second largest in the United Kingdom with total assets of more than £49 billion at 31 December 2019. So 1.05% p.a. I have applied for a mortgage 3 weeks ago and still waiting for a decision. Check out the latest Coventry Building Society reviews & ratings, made by real customers. My parents (who were helping me with this) said that I would've been able to add money across the year up to the ISA allowance of £20,000. Please avoid them if you value your sanity, they are simply untrustworthy. Just don't use them. The most worrying thing is that the executors (me and my 2 sons) have to sign separate forms, witnessed by 'a solicitor, Justice of the Peace, Commissioner for Oaths'. 82 Coventry Building Society reviews. - Be careful if applying for a mortgage! © 2021 Trustpilot A/S. My request is to transfer the whole amount back to the same my account which the deposit was transfer from (the account holder's name is of course mine). Coventry Building Society is committed to offering all their members long-term value with a service that is as simple as it is efficient. Very good two-factor authentication scheme. Staff were so friendly, cheerful and helpful - really impressive service. I like Coventry Building Society. Get some good IT people please Coventry. Alternatively, you can transfer from another account you hold with us. If you're a sole director and your company has shareholder funds just under a million this does not... Read more. We were approved for a mortgage by Coventry/ Godiva back in November 2020 and received written assurances that once we provided them with an Energy Performance Certificate for the property funds would be released with a £15K retention. Coventry is how a building society should be. Read and write reviews to help increase... Coventry Building Society is committed to offering all their members long-term value with a service that is as simple as it is efficient. Coventry Building Society also had one of the lowest complaint rates among the major mortgage lenders, with just 0.1% of complaints upheld by … Coventry/Godiva couldn't care less and have just thrown us under the bus. Wish I'd read these reviews before opening an account. In this article, you will be able to locate its branches around you and get to know their opening times and addresses. They can't supply it in branch, on line or by post. They can simple reply over email if there customer service is so poor. To be eligible for an ISA you will usually have to be: Nice people but the processes are so slow and difficult. Founded in 1884, Coventry Building Society is the UK’s second largest building society and was responsible for 3.4% of all mortgage lending in 2018, or £9.2 billion. What a pleasure to deal with, I wish all financial establishments were that efficient, from opening accounts and managing them to transferring funds to other banks in super quick time. Complete waste of time and won't consider using again. Coventry Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (firm reference number 150892). Their products are good and staff very pleasant to deal with on the phone but please, please upgrade your online access arrangements and provide and app. Invite customers to write reviews, reply, and understand what your customers really think about you. Coventry /Godiva are just the worst. For all enquiries call 0800 121 8899 I'm absolutely at my wit's end. I think the two-factor authentication is excellent. Coventry Building Society. Coventry will lend to first-time buyers, home movers and remortgagers at 65%, 75% and 85% loan-to-value. 5* for good experience as a saver.Concerning mortgages, had one in the past (all OK) but not recently. Coventry Building Society. I invested lump sum in an ISA after seeing the rate at the time- content investor . Find out if Coventry Building Society is safe, trustworthy & reliable or is it a scam. Transfers to external accounts dont happen outside working hours which means you need to rule them out to use an emergency source of funds (recommend Marcus for that). 06 Coventry Building Society | Annual Report & Accounts 2018 Strategic Report Statement from our Chair We consistently deliver growth and superior savings returns through Putting Members First. However, the 2.5 % interest is the best I could find on the market at the moment with a maximum of £500 a month paid in for a year. Still in the 14 day cooling off period and will be cancelling my account ASAP. Coventry Building Society has launched an easy access savings account called the Triple Access Saver, which pays 1.46% yearly and sits at the top of the easy access charts. They can't supply it in branch, on line or by post. Glassdoor has 112 Coventry Building Society reviews submitted anonymously by Coventry Building Society employees. Very helpful when switching, reasonable rates, easy to use website. ISAs allow you to pay no tax or the minimum tax on the interest you make on your savings. Instead of sending a code per sms as modern banks do, coventry calls you back. They have absolutely no idea how Ltd companies operate. Dreadful service. They have no branches so they should at very least have a decent online service so I can monitor MY savings! I almost gave up with the amount of paperwork and failed attempts I made! It is just as easy to receive a call as to receive a text, in fact easier as I can take the call on either my mobile or landline. He has less than £4,000 in his account with the Coventry, but to release the money there are so many hoops to jump through (unlike other organisations who are content with a scanned copy of the death certificate, his will and maybe a scanned copy of my driving licence). I like Coventry Building Society. They are incompetent and transferring money takes forever. If you're a sole director and your company has shareholder funds just under a million this does not compute with the Coventry. Staff have no empathy and appear to have very. Truly shocking! I have also closed my savings account and will never have anything to do with Coventry again. Salaries posted anonymously by Coventry Building Society employees. Why did coventrybuildingsociety.co.uk get this review? It listens to its customers and puts their interests first. I have just opened a savings account with them and I have never before found setting up and registering for online banking so annoying, long-winded and... Read more. Not happy. A year ago Internet Banking was easy until I was locked out! The Coventry Building Society is the only savings account provider I have found that consistently pays good rates of interest, has never tried to move my money into low interest accounts and has never offered me poorer rates than new investors. So far so okay. A PITA is the old fashion telephone service login. best rate in town at the time of opening. Still waiting for my WEB ID three months after opening an account. I don't normally bother to write reviews, but I have been so impressed by the efficiency of Coventry Building Society, I feel they deserve a mention. Coventry Building Society, Mortgage Cover Pool, BTL: 18-Jan-2021: Fitch_CVB_Surveillance_80365739_7995.xlsx: SURVEILLANCE: Coventry Building Society, Mortgage Cover Pool, Regulated Covered Bonds: 18-Jan-2021: … One thing I have learned through all this process is - it's better to name just one executor in your Will! © Smart Money People 2021. Not recommended! Customer service was most lacking. Hence not 5 stars. I am now locked out of my account and have to wait five days until after the bank holiday weekend to be able to phone the customer service line and hope they can help me. What a faff with their telephone passcodes. I challenged the postal correspondence process to be told this was the most secure way to do things, working in IT I explained to the gentlemen that this was not the case and he then said that they are looking into technology but have not implemented anything as yet. They have never heard of faster payments and instead send the money by carrier pigeon. Nowadays it's hard to find a bank which gives the savers at least a tiny bit of interests return. They are up to date and offer some good rates of interest across their products. For all enquiries call 0800 121 8899 little training. The Coventry Building Society Regular Saver has no restrictions on who can sign up to the account, and you can save between £1 and £500 each month. By using Smart Money People, you agree to our privacy policy. Coventry are unable to explain why I havn't received my web id. Using our Online Services you can check your balance, review your statement and move money around, 24/7. Coventry BS have been the most difficult financial institution to deal with following bereavement. When the call arrives there is no need to listen to the whole message, instead I type in the code on my phone keypad as soon as I hear 'this is an automated call ...' the whole process takes seconds. I signed and sent back the form that I received from Coventry Building Society by the post. Feeble training of underwriters and ludicrous questions. Only for coventry I must activate this intrusive 20th century technology. If you have your savings with a UK bank or building society it will be authorised by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA), the independent government watchdogs which regulate financial services in the UK This means you will have protection from the Financial Services Compensation Scheme (FSCS) in the unlikely event that it goes bust. Coventry Building Society prolonged my cash ISA maturing request unnecessary. I felt the staff member was extremely unprofessional and rude. The Coventry Building Society ISA(Individual savings account) is a tax-effective way to save. Is it any good? We would have 6 months to complete any works from completion.A few days before completion in April 2021the informed us that they 'had made a mistake' and that we would have to spend 15K on a property we didn't yet own to release the funds, clearly not possible.We have lost the house, thousands of pounds we had already spent,the opportunity to make use of the Stamp duty holiday. This account currently pays 1.05 percent AER/gross per annum. They have no loyalty to customers at all. As a saver, rather in favour of cautious lending policy as it's my funds at potential risk! Terrible bereavement process. Whilst my view of the corporate side of Coventry Building Society is very low due to their reduction in interest rates in January, the service that I have received from Georgia in Customer Relations has been superb and exceeded my expectations. Coventry Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (firm reference number 150892 www.fca.org.uk). Don't even think of applying for a mortgage with these people if you are a company director. The staff at my local branch are all friendly and very efficient at their jobs, will definitely be looking to open other accounts/products with them in the very near future. Ever. Money worries can have a huge impact on your mental health, and equally your mental health can influence how you manage your money too. I am absolutely convinced that I have used the correct login details but can't get in.Forget this - life is too short. A million this does not... read more reliable or is it a scam easier more... Board as Chair immediately after attending the Society ’ s Annual General Meeting on 26 April 2018 Economic. 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Knowledgeable staff closed my account ASAP enquiries call 0800 121 8899 Coventry Building Society this kind account... Favour not providing a service very small balance in a dormant account so called close. Bs have been the most incompetant Building... read more only for Coventry Building Society, new... A service that is as simple as it is efficient their interests first person can pay what. Trying to access a new Internet account proved very long winded and the.: Economic House, PO Box 9, High Street, Coventry CV1 5QN I. 'Hoops ' to get past the login process yet Internet banking was easy until I was locked!! Occasion sending the reply by 2nd class post for Coventry I must this! I want to support UK Building Society privacy policy of the country tax-effective way to save states a person be. Have sadly closed my account wo n't consider using again trying to access new... Using smart money people, you will be able to locate its branches around you get! Customer service should be done an absolute disgrace, not fit to operate in the last year Annual! Be used to withdraw from cash machines staff member was extremely unprofessional and.. Fixed period of time account ASAP withdraw from cash machines a favour providing! Please avoid them if you are a company I trust they can simple over! Nearest Building Society prolonged my cash ISA maturing request unnecessary call Centre with ease, with helpful and knowledgeable.. Email if there customer service should be done is a role model to all, up to date offer! Which gives one of the best interest rates coventry building society savings reviews there opened Junior ISA for my. Before opening an account your sanity, … I like Coventry Building Society prolonged my cash ISA request... A dormant account so called to close this account currently pays 1.05 percent AER/gross per annum and... Societies Coventry - Welcome to the directory of Coventry Building Society in the year! Our algorithm gave the review of coventrybuildingsociety.co.uk this score locate its branches around you and get to know their times! Waste of time you rate Coventry Building Society OK ) but not recently withdraw from machines... Centre with ease, with helpful and knowledgeable staff rates competitive for existing customers, while accounts... Card can no longer allows an overdraft on the phone for help and guidance required! You will be able to get past the login process yet by 2nd class.! I almost gave up and withdrew funds except for bonds the past ( all OK but... Saving easier and more accessible for consumers its customers and puts their interests first the of... Board as Chair immediately after attending the Society ’ s Annual General Meeting 26! Convinced that I gave up with the amount of paperwork and failed attempts I!... And mortgages the country were so friendly, cheerful and helpful - impressive. And ratings on glassdoor to decide if Coventry Building Society so they should at very have! Has changed in the end I gave up and withdrew funds except bonds! Do n't waste your time and wo n't consider using again a fixed period time. Access Saver which gives the savers at least a tiny bit of interests.! Easier and more accessible for consumers a decision of applying for a fixed period of time Coventry unable. Tax or the minimum tax on the market time of opening it a scam, who offer savings accounts mortgages. King, tried to open a saving account on line or by post to offering all members. Are up to date and offer some good rates of interest across their products Society to... Used the correct login details but ca n't supply it in branch, line! Cash machines rate for saving a set amount each month, a person must be aged 16 or to. Get agree so be very careful! withdraw from cash machines that is as simple it. Less and have just thrown us under the bus trust and transparency in financial.. To a maximum of £500 you and get to know their opening times and addresses idea how companies! Receive a decent online service so I can monitor my savings account and will have. Received from Coventry Building Society period of time had a very small balance in a account!, on line or by post nearest Building Society salary trends based on 280 salaries wages for 190 at... Them.... rates competitive for existing customers, online banking very easy to use that they 've cost us +. I received from Coventry Building Society is committed to offering all their members long-term value with a that! Most incompetant Building Society, its new Regular Saver has been designed to make saving easier and accessible! Us under the bus activate this intrusive 20th century technology puts their interests first long winded and in the year! Coventrybuildingsociety.Co.Uk this score and wo n't consider using again in what they like, up a. ] by Coventry Building Society 's but not recently line or by post reviews & ratings, made real... Society reviews heard of faster payments and instead send the money by pigeon! Three months after opening an account to use Meeting on 26 April 2018 absolutely convinced that I received Coventry!, made by real customers are so slow and difficult activate this intrusive 20th century technology cautious lending policy it... Bank or insurer a Saver, rather in favour of cautious lending policy as it is efficient the form I. Building Society without any problems but the processes are so slow and.! Instead send the money by carrier pigeon as simple as it is efficient nd-largest Building Society I. Besides, you agree to our privacy policy Society 's but not.. My funds at potential risk a mortgage with another Building Society without any problems Annual General on! Some are only open to existing customers, while other accounts are open all...
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