Rates and fees can vary by location. We are happy to hear that you had a great experience with us. I have gone through the loan process several times with other lenders and this was by far the worst experience I have had, mostly because of the processing manager. 20 Ratings. If you would like to talk with us at all about your experience, or share more feedback, please email us at wecare@loandepot.com. Loan depot is great for refinancing your home. our situation has not changed in the the last 3 months. The process is finally over and it was painless. LoanDepot Reviews. I vividly recall our CEO telling the Processors to "deal with it" after asking the CEO for help in regards to the overwhelming influx of loans. They will work with you to see what works best for your situation. However, in my instance I was fresh out of training and went from 30 to 80 loans in 10 days. Times have changed and so has loan depot. Overall we are very satisfied with the loandepot loan processing. Recommend to a Friend. I've been doing business with him for close to 20 years and have had many issues and questions regarding loans over the years and he always has answers for everything right at his fingertips! I was going to take out $60,000 and refinance. UPDATED MAY 2021 Enjoyed the people and management. We refinanced this year (January 2020) with a different lender and paid off our Loan Depot mortgage loan in full at closing. My duties consisted of, but not limited to answering phones, fax and scanned documents, greeted customers as they came into the office, assisted the branch manager with staff meetings, copied, poor management, not very flexible working hours. I would have just refinanced through our current company who are more than willing to do so - and saved myself 3 months of the higher interest rate I have been paying. NEVER EVER EVER GIVE THEM YOUR LOAN. They're always telling you how you could do better and close more loans. LoanDepot is the largest growing lender in the US and I am amazed with the advancements they are constantly making with technology, training, leadership, rates and pricing to give us loan officers the competitive advantage over all the other mortgage lenders on the market, which means bigger paychecks for myself and all the other loan officers in the company. Very annoying and disrespectful! 3.9. loand epot.com. Your trust is our top concern, so companies can't alter or remove reviews. Hi Tony! View this and more full-time & part-time jobs in Lake forest, CA on Snagajob. The hardest part of the job for me, I would have to say is clocking out each day. LoanDepot is an online lender operating in all 50 states with more than 150 in-person branches and more than 2,000 licensed loan officers. I would definitely work with them again! ... A simple and timely loan process was the main sales pitch from the loan officer, Mr. C*****. Hi Ben! LoanDepot is a great place to work, great environment with a top notch CEO. Sabrina has helped me tremendously throughout the whole process making refinancing my home a breeze. We understand that purchasing a home is one of the biggest purchases in a lifetime. Customer Reviews; About . I hate it when you are invested in a company and then you find out later how horrible they are with customer service. Pay is great but workload requires extreme overtime. I called in and got the rudest customer service rep ever. Not a healthy place to work, Compensation is average to the industry, but, it's a good living to be made. Worst customer service, unreliable, unresponsive and very unprofessional. View this and more full-time & part-time jobs in El toro, CA on Snagajob. Everything went so smooth and fast and I got a great rate! Approve of CEO. 2 reviews of loanDepot "Loan consultant Christopher Ross is the best. I recently received a letter regarding…my escrow account. Your local branch will offer more support than the higher ups will. He responses quick to my messages. Reach out to a member of Team loanDepot if we can assist you further. She made me feel like I was connecting with family. Loandepot is an independent mortgage lender who I was introduced to when I was inundated by calls when you fill one of those online forms to get a rate quote. Hello – We appreciate you for bringing this matter to our attention. Valdecy 1 review. 4 reviews of loanDepot "This office has a fantastic group of local loan officers that truly has your best interests at heart! We appreciate your review! I understand due to recent low rates in market, loan depot folks were busy ! Please reach out to our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com if you would like to discuss this further. Turned out be a Wonderful Positive Experience Thanks to Sabrina Bilacione 949-470-6361. Our community is ready to answer. A free inside look at company reviews and salaries posted anonymously by employees. 3.0. Compensation is very good; possible to make a six-figure income. Helpful during the loan process, but sold loan before first payment was made which was very annoying. This means loanDepot approves and closes loans faster than most industry rivals. Please email wecare@loandepot.com if you have questions or concerns. Reviews from loanDepot employees about working as a Senior Loan Processor at loanDepot in Scottsdale, AZ. Working for and with loanDepot has been the best remote experience I've ever had. No explanation of the process, just questions to complete the application. You decide. How did you get your first interview at loanDepot? Very disappointed and angry that we wasted our time and money on this. The loan officers are all about themselves, trust me they won't go the extra mile for you. He is available 24/7 by phone, email or text. Here For You During COVID-19 NEW! I gave Chris Porfeli, my loan officer, five STARS for his first-class service, which were incredible knowledgeable, overly … Your experience is important to us and we take your concerns very seriously although we are glad to hear that the representative on your loan was wonderful. We inquired about a refinance to take advantage of the low rates and from there everything moved quickly. Hi Sara – We apologize that your experience was not satisfactory and would like to learn more. Darren Quillan was excellent. He works hard to make sure loan will be approved. This company hides behind lies of "computer glitches" and just about everything else to hide the fact that they haven't done their job and secured a loan for their client well into the escrow, and in my case, up until the 3rd week of extension of the close of escrow.Don't believe this company, their business practices and their word means NOTHING. Hi Michael – We apologize that your experience was not satisfactory and would like to learn more. It’s unconscionable that she in the position she is in. THE PROCESSING TEAM IS TRASH. If you’re trying to decide if LoanDepot is right for you, it’s important to ensure that you understand what features are included with your loan. ★★★★★. Smooth processes and great personalities made this experience wonderful. This experience has been horrible to say the least. Nick and Jennifer were great! So the good finance loan he told me would have cost me $240,228.00 to get $60,000.00, Thats what I would have got if I didn't research my numbers. There is zero support if you need help. Always threats of layoffs. One place where loanDepot truly shines is with its vast network of loan officers. Flexible hours, competitive pay and bonus structure. olgabillman07 from Waynesboro , PA via Zillow. Great team to be a part of. Having seen some of the -ve reviews here, I have been doubtful. Didn't like this but all things considered, it was … 09/15/2020. Your experience is important to us and we take your concerns very seriously. Loan Processor (Former Employee) - Remote - April 28, 2021. You are being set up to fail. Help us be the best! Wish I would have found this place sooner. I had already been on hold for an hour. Hi Ryan! My experience with loanDepot was quite smooth and fast. Their systems crash all day, everyday! Compensation is very good; possible to make a six-figure income. I work in Richmond, VA but my manager is in PA. They have an above average 8.4 score with TrustPilot, and their mostly positive reviews concentrate on their excellent, and professional, customer service. Write a review. I had a $269,000 balance of my house. Reviews from loanDepot employees about working as a Loan Processor at loanDepot. Our Process. loanDepot Reviews 2,611 • Great . Management and our business partners are always willing to help so we ALL can succeed. It look a long time to close out my loan around 102 days. Room for learning and growth! LoanDepot is a home loan and refinancing firm that offers a streamlined digital process. Not a lot of help from management when other departments (loan officers) are being difficult or rude. We value your feedback. Quicken Loans vs loanDepot: TopConsumerReviews.com reviews and ranks the best Mortgage Refinance Companies available today. I would recommend anyone loandepot services! loanDepot Lifetime Guarantee ("Guarantee") — Subject to the conditions and contact requirements outlined below, the Guarantee applies to the refinancing of an outstanding loan originated by loanDepot that is secured by the same property upon which that borrower previously received from loanDepot a loan and “loanDepot Lifetime Guarantee” certificate. Manager assigned was very attentive and helpful throughout. I told him I was not going to proceed with the process. Currently I do love the flexibility to work from home but depending on your manager at the time that can change. What to expect. Direct Loan Processor III (Former Employee) - Remote - February 24, 2021 Management makes impulsive decisions not always in the best interests of the company or employees. loanDepot — We are America’s Lender. The loan processor has very poor customer service skills and has very poor communication skills. They tried to change the rate on us last minute. As your trusted loanDepot loan consultant, I will walk you through every step of the loan process and support you from pre-approval through your closing date. He makes sure all docs requirement are met. 12. | Read 881-900 Reviews out of 3,092 Closing department is in shambles and you miss closing 80% of the time due to a closing related issue. Thanks for sharing your story with us. Hi Christina – Thank you for this review. Please call our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com. © 2021 Trustpilot A/S. Visit this website loand epot.com. Processors make mortgage companies money. This website will be a useful resource for you throughout your loan process and provides many tools for you to utilize to ensure this is a stress-free experience. We've streamlined our process to ensure that the experience of obtaining your mortgage is as smooth and stress-free as possible. Strict corporate compensation structures, no raises at annual reviews, Thank you for taking the time to leave your review, we appreciate your feedback! You are not helping anyone or the company you represent, with a bad attitude. Used to work for iMortgage, but it was officially taken over by LoanDepot in 2017. They treated us like we were nothing! It's such a great place to be, knowing that what you are doing is definitely part of the solution and the end result is achievable and attainable because YOU helped and was an integral part of that successful result. But, they forget to tell you good job for hitting your goals, but, instead you're told you can do even more. I worked with Phil and Melissa and they did a great job getting everything done on time. We want to help you find great companies. Only the latest review will count in the company's TrustScore. The appraiser was a mess, but I am not sure how much control they have over him. Lies! Flexability with work hour and the ability to work from home. 15+ of those are transferred from someone who has left or been fired, and the loan is literally garbage and aged, and now you're on the hook and in trouble for their escalations that you didn't even start and puts you more behind on your own … Learn about loanDepot culture, salaries, benefits, work-life balance, management, job security, and more. I HAD TO REPEAT MYSELF 10 TIMES ON 10 DIFFERENT OCCASIONS TO GET ONE THING DONE. I just have this to say, If you don't like your job, then quit. Ask a question about working or interviewing at loanDepot. But, I did. Sabrina Bilancione was assigned as our leading officer. Please keep us in mind for any of your future financial needs. Loan Processor and Loan Production Assistant. LoanDepot Personal Loan Features. 1,057 loanDepot reviews. Could have asked for much more in a company setting. Anthony Hsieh. Here’s how they take care of things from start to finish. Reply. If you want to work all the time, this is the job for you We would like to have a member of our Customer Care team to discuss this further with you. She lied about so many aspects of this loan process it’s amazing she is still employed. The only problem I really encountered was with Chris Donegall, the processor. Easily the best loan experience that I have ever had. Learn about loanDepot culture, salaries, benefits, work-life balance, management, job security, and more. I don't like being jerked around. He told me that LoanDepot could complete my loan much faster than a bank. Jobs. I started by saying I received a letter regarding my escrow account and I need clarification, her response was, "what does the letter say". Please keep loanDepot in mind for any future lending needs. This is a fantastic place to work. Position Summary: The Direct Loan Processor II is responsible for acting as the primary liaison between Sales, Title, Escrow Funding, and Borrowers. Posting id: 626599332. I'm currently looking for new employment, due to the lack of professionalism and resources. They are on a hiring freeze for several positions after a mass firing took place, and it’s making doing our jobs much more difficult. What tips or advice would you give to someone interviewing at loanDepot? Help them out by rating your employer. Sabrina and Account Manager Teketha Woods were very clear and prompt with communications and provide guidance on all steps in the process. 13 loanDepot reviews. Apply online instantly. She worked patiently with us for over six months while we were searching for our dream home. She was on the phone huffing and puffing as if I was annoying her. This website will be a useful resource for you throughout your loan process and provides many tools for you to utilize to ensure this is a stress-free experience. Plus, accessing additional loan offers is easy to do on their straightforward platform. I selected loanDepot on 2 criteria, their lowest interest rates and highest lender credits for my home mortgage refinance. 104 Reviews | 4.0 Rating Visit Site Reviews Reviews Deals Deals Trust Score Trust Questions & Answers Q&A Coupons Coupons. If you would like to discuss this further, please email wecare@loanDepot.com. We immediately sent all documentation requested. This website will be a useful resource for you throughout your loan process and provides many tools for you to utilize to ensure this is a stress-free experience. Hi Robin – We apologize that your experience was not satisfactory and would like to learn more. Without having to sign up for an account, you can access their basic mortgage information. MY A PAPER LOAN TOOK 90 DAYS TO CLOSE. Can not get our Escrow Refund after Loan Depot Paid Off We used Loan Depot as our lender for our home purchase in 2018. We are thrilled that you had great experience with us and appreciate the time you took to share. once you come back you have aged loans with expiring locks then guess what ..you are written up as a final warning. 17 loanDepot Loan processor jobs, including salaries, reviews, and other job information posted anonymously by loanDepot Loan processor employees. Write A Review ... would have been excellent except for the breakdown in communication between the initial person I spoke to and the loan processor (who wasn't as receptive). The online process was quick and easy and for settlement, they came to us. 100% money driven and don’t really care about employees anymore. What is the work environment and culture like at loanDepot? I wouldn't recommend LoanDepot. Close. And then within a week the loan officer was calling me 3 times a day texting me and emailing. Hi Bob– We apologize that your experience was not satisfactory and would like to learn more. Apply for a loanDepot Direct Loan Processor job in El toro, CA. Search job openings, see if they fit - company salaries, reviews, and more posted by loanDepot employees. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com so that we can try to resolve your concern. We are happy to hear that Team loanDepot was able to exceed your expectations. Useful. Typically, once the loan documents are signed and delivered back to us, you’ll receive your funding in 5 to 7 days! 18 loanDepot Mortgage Loan Processor jobs. We appreciate this valuable feedback and thank you for taking the time to share your review. loanDepot: Loan Types and Products. If In person how was the experience? The company was founded in 2010 and is headquartered in Southern California. In Hawaii that is OHANA ! Anthony Hsieh. I ended up applying for a refinance loan and the officer asked some questions and I answered most of them and said I need to check on a few items and would then sent in the information needed. Sales, underwriting and closing departments all fantastic. When I asked if my credit was going to be soft or hard pulled, he said I already run your credit. What I had imagined to be a high stressful event, the refinance of My Home ! A free inside look at company reviews and salaries posted anonymously by employees. Share. A value of the company is an entrepenureal attitude. As your trusted loanDepot loan consultant, I will walk you through every step of the loan process and support you from pre-approval through your closing date. We are happy that your loan process went smoothly. The bonus structure was by far one of the best I experienced a loan processor. Get hired. Please call our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com. Your review will be shared with the loanDepot team. Thank you for sharing your story. but.. literally anything that isn't in the above Pros list is a Con for LoanDepot as a processor. So disrespectful.and they kept forcing me to sign documents with so many mistakes including not even getting my names right!!! Company doesn’t really care about employees, Diversity Score tracks how positively diverse employees rate their experience at, Bad Experience, feels like a sweatshop and you're treated as a number and not person. Reach out to a member of Team loanDepot if we can assist you further. About Leah. Thank You Sabrina. Working from home is the best, I hope they never change it. Hi Ed! We started the refinance process on January 27, 2021. Having seen some of the -ve reviews here, I have been doubtful. Hi Baron! It has it's pros and cons not having face to face interaction with your manager. I would highly recommend them as they have one of the best processes to apply and get approved for a mortgage loan. Excellent benefits, great pay, work remote. Thank you for the great review! Anyhow, for the conventional application, LoanDepot stated it might take as long as 45 days to close. I said I was busy for a bit and would get back to him. Days at work (from home) are filled with energy, constant encouragement, resources, help aids, and anything else one could ever need from an employer while on the job. his loan would have gave me the $60,000.00 but would have gave me another 13 more years to pay and costing a total of $681,480.00. I could not be more pleased with loanDepot. Heather is such a wonderful person and a Loan Officer. 87 reviews of loanDepot "Peter Costakos, Branch Manager was an amazing expediter of my mortgage under very stressful circumstances. I've been very responsive and often provided all the information or documents within a few hours of them requesting. My experience with loanDepot was quite smooth and fast. Thank you all. loanDepot is licensed in all 50 states and has 200 loan offices throughout the country. Management by far is the best I've experience in a very long time in the corporate realm of my career. Management is lacking knowledge or the ability to help their subordinates. I had went ahead and locked in my rates for a 30 day period. We appreciate this feedback and thank you for taking the time to share your review. After finding Loan Depot on Lending Tree, I moved forward through the loan process and ordered an appraisal while taking the Loan Depot loan officer's advice to seek other possible lenders for comparison, as he said I would not find anyone better. Thank you all. You can trust that your manager is human just like you, not a programmed or self-centered person who abuses their title with the inability to perform half as well as even the less experienced new hire.
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